Returns Policy

At this time, we only accept returns under the following conditions:

• Your item was destroyed in transit, or damaged in transit to the point where it has become unusable or cosmetically unappealing
• You received the wrong item
• You never received your item

To return an item, contact us at [email protected]

If your return qualifies, we will send you a replacement item free of charge.  You will not have to pay to have the replacement item shipped, and the damaged/incorrect item is yours to keep.  We ask that you do not mail returns back to Cozy Falls.  We trust you!

If you have any additional questions, visit our FAQ, or contact us at the email address listed above.